Focused support for
complex operations.

Collection operations

Structured follow-up and collection support aligned to assigned portfolio requirements. Activities and contact procedures should follow the partner institution’s approved policies and applicable requirements.

• Assigned case follow-up
• Telephone and field coordination
• Regional operational support

Recovery support

Regional receivables management and field coordination for portfolios assigned by banking and NBFC partners. Exact processes depend on the mandate and agreed service scope.

• Portfolio and case coordination
• Field-level follow-up
• Back-office support

Retention & roll-back support

Follow-up activities related to roll-backs and portfolio stabilisation, as referenced in the company profile. Scope and process should be agreed with the assigning institution.

• Assigned follow-up activity
• Coordination with relevant teams
• Status updates according to agreed process

Repossession coordination

Field coordination for eligible asset and vehicle portfolios, subject to the applicable mandate, legal requirements and the financial institution’s approved procedures.

• Vehicle portfolio coordination
• Field resource deployment
• Regional activity support

Asset tracing & field support

The profile describes asset tracing and liaison with relevant agencies and institutions as part of its regional receivables-management expertise.

• Regional knowledge
• Field activity coordination
• Support for assigned cases

Andhra Pradesh & Telangana

The profile identifies experience across Andhra Pradesh and Telangana, with branch details provided for Visakhapatnam, Vijayawada, Kakinada and Hyderabad / Secunderabad.